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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@lanarka.es

Contact/Payment Methods

You can contact us HERE

We will get back to you in maximum 1-2 working days.

We accept payments through credit or debit card (Visa, Mastercard, Maestro, Amex Apple pay, Google pay, iDEAL, Bancontact) and through the PayPal payment platform. 

Returns

Yes, it can be returned free of charge as long as the product
that reaches the customer is the wrong one, or if it arrived damaged. Before proceeding
with the return, photos/videos will be requested as evidence.
 

In other cases, the return will be charged. The cost may
vary depending on the country.
 

For any clarification, do not hesitate to contact us HERE.

Shipping

You can check our Shipping Policies HERE. 

For any additional questions, please contact us HERE.